...we mean partners

At the end of 2003, Iraq was on the brink of a major humanitarian crisis. Bombed refineries and wrecked infrastructure meant that the country had effectively run out of gasoline. Vitol’s partnerships with customers on the ground allowed us to act quickly. We shipped gasoline to the only available port – a military container dock in Umm Qasr – and off loaded into fleets of specially adapted trucks. We also provided the Iraqi Oil Ministry with an extended line of credit and so helped avert a potential disaster.

Vitol is a very different kind of business. It is a privately owned company and one in which the focus is always, without exception, on our customers.

Our partnership model is at the heart of the way we do business and gives us a very real advantage as compared with competitors who are required to consider the needs of external shareholders as well as customers.

Vitol is owned by its employees. That means that every business decision has the potential to affect – positively or negatively – every employee. Vitol people have a very real interest in seeing success across every part of the business. This is a confederation of entrepreneurs in which everyone works together for the greater good of both the business and our customers.

The partnership model is not confined to inward-facing expressions. Far from it. Our customers are partners, too, and our relationships with them are born of equality, mutual respect and the desire to build and sustain lasting value for both parties.

And when we say customers...

And when we say customers...

360 active employee shareholders